The right questions.

A valid driver's license, ID, and a credit card in the driver's name. Each request is reviewed individually by the concierge based on the model and client profile.

Yes, up to two additional drivers at no extra cost, as long as they meet the same requirements as the primary driver.

The deposit varies by car: from €2,500 for premium, €5,000–€10,000 for luxury, €15,000–€30,000 for supercars. Pre-authorized on the credit card (not charged) and released within 7 days of return.

Visa, Mastercard, American Express in the primary driver's name. Advance bank transfer for long-term rentals or events. We do not accept debit or prepaid cards as a guarantee.

Yes, 30% is charged at confirmation. The balance is settled on delivery of the car.

All cars are covered with third-party liability, kasko, theft and fire. The excess ranges from €2,500 to €15,000 depending on the model. You can always add the Zero Excess formula, which removes any client exposure.

An optional add-on that brings the excess to zero in case of damage, theft or fire. Indicative cost: 8–15% of the daily rate, depending on the segment.

Yes, coverage is valid in the entire European Union, Switzerland, the United Kingdom, Monaco and San Marino. For other countries we require written prior authorization.

150 km per day included on every car in the fleet. Weekly and long-term packages with higher mileage on request. Extra km quoted by model at the time of the offer.

Track use is not allowed by default but can be authorized with a dedicated policy and a Rial instructor on board. Photo, video or promotional events require written authorization.

Smoking is not allowed. Pets are permitted only in SUVs/Estates with prior notice: we provide a dedicated seat cover. Extraordinary cleaning fee: €350.

Yes — delivery to Linate, Malpensa, Bergamo Orio, Venice, Rome Fiumicino and Ciampino, Nice, Geneva. For private flights (FBO) planeside delivery. From €120 depending on distance.

Yes — deliveries across Europe within 24–48 hours. One-way drop-off available in Monaco, Switzerland, French Riviera, Costa Smeralda, Forte dei Marmi, St. Moritz, Cortina, Courchevel. Custom quote.

Up to 2 hours of tolerance at no cost. Beyond that, an additional day is charged. Always communicate the delay in advance: the concierge will reorganize logistics with no surprises.

Yes, full fuel and clean (normal use). Otherwise refueling and cleaning are billed at market rates.